ELECTRONIC STORE verocafe.LT purchase/return rules

1. CONCEPTS

1.1. The seller is UAB "Ex prompto", to k. 301127637, address A. Juozapavičius ave. 90, Kaunas LT-45210, Republic of Lithuania.

1.2. Verocafe.lt is an electronic store at https://verocafe.lt .
1.3. Buyer - 1) a natural person who can enter into transactions in accordance with valid legal acts, who purchases goods for personal use (not for business purposes), 2) a legal entity of the Republic of Lithuania who purchases goods as an end user (intending to use the goods for representational or other purposes not related to resale of goods or their use for the purposes of business, production, provision of services; 3) duly authorized representatives of all the above-mentioned persons.
1.4. Parties - Buyer and Seller together.
1.5. Seller's partner - a legal entity: 1) used to fulfill the Buyer's order; 2) Verocafe.lt, with which joint actions or projects are carried out, is published on the web pages of this legal entity or in any media where the action or project of Verocafe.lt and this legal entity will be described.
1.6. The rules are the terms of service of this electronic store VeroCafe.lt.
1.7. Account - the result of the Buyer's registration at Verocafe.lt, which creates an account that protects his personal data and order history.
1.8. The product is everything that is sold in the Verocafe.lt online store: coffee beans for the home, coffee devices and food products.

2. GENERAL PROVISIONS

2.1. These Rules are a binding legal document for the Parties, which determine the rights and obligations of the Parties, the terms of purchase and payment for goods, the procedure for delivery and return of goods and other conditions related to the purchase and sale of goods on Verocafe.lt.
2.2. The seller reserves the right to change, supplement, or amend the Rules at any time. The new version of the Rules comes into force after its publication on Verocafe.lt. Buyers have the opportunity to familiarize themselves with the valid version of the Rules on the Verocafe.lt website, and they are also informed every time during the purchase of Goods.
2.3. All persons specified in p. 1.3 of these Rules have the right to buy goods on Verocafe.lt, having confirmed that they are familiar with the Rules (clause 2.4 of the Rules). Buyers, confirming familiarity with the Rules, at the same time confirm that they have the right to buy goods on Verocafe.lt, that is, they correspond to the concept of Buyer specified in the Rules.
2.4. The buyer gives his familiarity with the Rules and his consent to comply with them by ticking the box next to the statement: "I have familiarized myself with the rules for the sale of goods of the electronic store Verocafe.lt and I AGREE WITH THEM". The Buyer has the option to agree or disagree with the statement specified in this clause of the Rules when purchasing in the electronic store Verocafe.lt.
2.5. If the Seller has the right or obligation to provide the Buyer with information or documents by e-mail, in all cases, the Buyer is responsible for providing the Seller with a working e-mail address belonging to the Buyer.

3. ORDERING GOODS, CONCLUSION OF A PURCHASE-SALE AGREEMENT

3.1. All unregistered and registered users can shop in the Verocafe.lt electronic store.
3.2. The legal relationship of purchase and sale between the Seller and the Buyer arises and the purchase and sale agreement (hereinafter - the Agreement) between them is considered concluded from the moment when the Buyer, after choosing the product(s) to be purchased in the Verocafe.lt electronic store and forming the goods cart, completes all steps of the order.

4. BUYER'S RIGHTS

4.1. The buyer has the right to purchase goods in the Verocafe.lt electronic store in accordance with the procedure set forth in these rules.
4.2. The buyer has the right to refuse the order in accordance with the procedure established by these Rules.

5. SELLER'S RIGHTS

5.1. The seller has the right to suspend or terminate the activity of Verocafe.lt. In this case, all accepted and confirmed orders of Buyers are completed and new orders are not accepted.
5.2. The Seller, in the event of unforeseen circumstances, being unable to deliver the ordered goods to the Buyer, has the right to cancel the order and undertakes to return the money paid.
5.3. When the Buyer chooses the intended payment method or the intended delivery method, the Seller, in the event of uncertainty regarding the information provided in the order, has the right to contact the Buyer using the contacts specified in the order.
5.4. The seller has other rights provided for in these Rules or legal acts of the Republic of Lithuania.

6. BUYER'S OBLIGATIONS

6.1. The buyer must pay for the purchased goods on time and accept them in accordance with the procedure set forth in these Rules. Having chosen to pick up the goods at one of the retail outlets managed by UAB "Ex prompto", the Buyer must pick them up at the selected retail outlet within the terms specified in the Rules.
6.2. Buyers of electronic store Verocafe.lt must familiarize themselves with these Rules and UAB "Ex prompto", Privacy Policy, as well as comply with them and other conditions clearly indicated in the electronic store, and not to violate the legal acts of the Republic of Lithuania.

7. SELLER'S OBLIGATIONS

7.1. The seller undertakes to make it possible to use the services of the electronic store, the operating conditions of which are determined by these Rules and other conditions provided by Verocafe.lt.
7.2. The Seller undertakes to deliver the goods purchased by the Buyer to the specified address in accordance with these Rules.
7.3. The Seller undertakes to respect the Buyer's privacy right to his personal information, that is, to process the Buyer's Personal Data only in accordance with the Rules, Privacy Policy and legal acts of the Republic of Lithuania.
7.4. Under the conditions stipulated in the rules, the Seller undertakes to provide the goods ordered by the Buyer and to accept the goods returned by the Buyer.

8. PRICES OF GOODS, TERMS AND PROCEDURE OF PAYMENT FOR GOODS

8.1. The prices of goods in the electronic store Verocafe.lt are indicated in euros with VAT.
8.2. The buyer pays for the purchased goods in one of the following ways:
8.3.1. electronic banking.

9. DELIVERY AND COLLECTION OF GOODS

9.1. The Buyer has the right to pick up the goods himself or through a designated representative, upon arrival at one of the Seller's trading locations (the specific trading location where the pick-up of the goods is possible is selected from the list provided during the formation of the Goods order), or to choose the goods delivery service; by choosing the latter option, the Buyer undertakes to provide the Seller with the exact delivery address of the goods.
9.2 The buyer undertakes to pick up or accept the goods himself or to designate another recipient of the parcel.
9.3. The Seller or his authorized representative can deliver the goods to the Buyer or the person designated by him.
9.4. If the Buyer chooses a courier service during the order:
9.4.1. The buyer undertakes to indicate the exact place of delivery of the goods.
9.4.2. The buyer undertakes to accept the goods himself. When accepting goods, it is necessary to present a valid personal identification document (identity card, passport or new driver's license). If the Buyer cannot accept the goods himself, and the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the transfer of the goods to the wrong person.
9.4.3. The Seller or his authorized representative can deliver the goods to the Buyer or the person designated by him.
9.5. The buyer can collect the goods free of charge at one of the Goods collection centers. If the Buyer chooses the following method when placing an order:
9.5.1. The ordered goods must be collected no later than within 4 (four) working days after the Seller informed the Buyer by phone and e-mail that the goods can be collected.
9.5.2. The goods can only be collected by the person who placed the order or the person indicated at the time of placing the order. When picking up the goods, it is necessary to have with you and present to the Seller's employee a valid identity document (identity card, passport or new driver's license).
9.5.3 The Buyer will be informed by e-mail that the goods will be ready for pick-up at the cafe. by post
9.6. For delivery in Lithuania, a fee of EUR 3.50 applies when the goods are delivered to the address chosen by the Buyer, and EUR 2.50 when the goods are delivered to the specified post office. If the amount of the Buyer's order (after all discounts due to him) corresponds to the amount of the cart clearly announced in the online store, 30 EUR (thirty EUR and 0 ct), from which delivery is free - the delivery price is 0 EUR.
9.7. The seller reserves the right to change the delivery fee and the amount of the purchase, from which delivery is free. Valid rates are indicated in the order creation window so that the Buyer has the opportunity to get acquainted with them before confirming the order.
9.8. The goods are sent to the Buyer or the person specified by him at the exact address specified after receiving the payment, therefore the delivery term begins to be calculated from the receipt of payment for the product(s), except when the circumstances provided for in point 6.4 of the Rules occur - in this case, the delivery term for the goods starts to be calculated from the moment of contact with the Buyer days
9.9. The seller undertakes to make every effort to deliver the purchased item as soon as possible.
9.10. The seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties or due to circumstances beyond the control of the Buyer.
9.11. The Buyer, upon collecting or receiving the goods at the specified address, must together with the Seller or his authorized representative check the condition of the shipment and the goods(s) and sign the invoice, waybill or other document of delivery and acceptance of the shipment. After the buyer signs the invoice, waybill or other document of transfer and acceptance of the shipment, it is considered that the shipment has been delivered in a suitable condition, and there are no damage to the goods, the basis of which cannot be attributed to a factory defect, as well as discrepancies in the package of the product(s) (such as can be determined by inspecting the goods outside) is not available. Upon noticing that the package of the delivered shipment is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s) is not properly assembled, the Buyer must note this on the invoice, waybill or in another shipment transfer and acceptance document and, in the presence of the Seller or his representative, write a free-form violation of the shipment and/or product(s) (non-compliance) act.
9.12. The buyer fails to comply with p. 11.11 of the Rules. specified actions, the Seller is released from liability against the Buyer for damage to the goods, if the basis for such damage is not a factory defect, and for inconsistencies in the composition of the goods, if these inconsistencies can be determined by inspecting the outside of the goods.
9.13. The characteristics of all goods sold are indicated in the description attached to each item. The seller is not responsible for the fact that the color, shape, smell or other parameters of the goods in the electronic store may not correspond to the real size, shape, color of the goods, the Buyer's imagination due to the characteristics of the monitor used by the Buyer, or the Buyer's subjective assessment.
9.14. The risk of accidental loss or damage of the goods passes to the Buyer from the moment the goods are handed over to the Buyer.

10. FINAL PROVISIONS

10.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania and the European Union.
10.2. Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.
10.3. All disagreements arising from the implementation of the Rules are resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.